Extra garage remotes can make access easier for family members or authorised staff. Before ordering several, check which equipment you have and who is allowed to approve new access. A remote that looks like the existing one is not enough to establish compatibility.
Make a list of the remotes you need
Count the working remotes you already have and decide how many additional users need access. Tell the team whether the remotes will operate one garage door, several doors or a shared parking gate. If a remote has been lost, mention that separately when discussing the work.
Keep a simple record of who receives each new remote. When staff, tenants or other users change, speak to the person responsible for the system about the appropriate access update.
Confirm compatibility before buying
Share photographs of the existing remote and its model label. Include operator or receiver details from available documentation. Ask KOK to confirm the suitable remote and setup method for the installed system before you choose a quantity.
Do not assume a remote advertised as universal will work with your equipment. The team should check the specific model and any relevant system restrictions. Browse the garage and gate remote collection with those checks in mind.
Agree access permission and the scope
For apartment buildings or managed car parks, check the approval process with management first. Their chosen contractor may need to add or replace access devices. Tell KOK about the arrangement before requesting an onsite appointment.
Ask for a quote stating the number of remotes supplied, the programming work and any visit charge. Ask how existing remotes will be checked and whether any system change could affect other authorised users.
Check every agreed remote
Have the new remotes and existing working ones available at the visit. Ask the technician to demonstrate the agreed operation, following the equipment's safety instructions, and explain any limitations or follow-up work.
Use our garage remote programming service to request a compatibility check and quote. The visit preparation checklist explains which details to have ready.
Ask KOK about your garage remote
Discuss your garage remote on WhatsApp or call +971 55 351 5200. The team will confirm compatibility, the quote and available appointment times.